Managed Hosting & Security
Define Marketing is an Australian-owned digital marketing studio based in Logan Reserve, Queensland (Brisbane), offering Managed Hosting & Security (Supporting Services) for businesses across Australia & New Zealand.
Reliable Cloudways-backed hosting with uptime monitoring and proactive maintenance so your site stays fast and protected.
What this involves
Hosting is the foundation your entire website sits on. Cheap, shared hosting is slow, insecure, and the cause of most site problems — slow load times, outages, and hacks. We host on Cloudways (a Gold Partner) for reliable, scalable performance, with the monitoring and maintenance that keeps your site fast and protected over time.
Our managed hosting includes uptime and performance monitoring, so we know — and act — the moment your site goes down or slows; SSL and firewall management for security; and safe, tested plugin and core updates that keep your site current without breaking it. Daily off-site backups mean that even in a worst-case scenario, your site is recoverable.
This is hosting that actively works for you, not a set-and-forget server you forget about until it fails. For businesses that depend on their website for leads and sales, that reliability is non-negotiable.
Core Deliverables & Outcomes
How we work
- 1
Hosting audit & migration
We assess your current hosting and, if needed, migrate your site to Cloudways managed hosting with zero downtime.
- 2
Security hardening
SSL, firewall, and access controls are configured, and malware scanning is enabled to block threats proactively.
- 3
Backup & monitoring setup
Daily off-site backups and uptime and performance monitoring are configured and tested.
- 4
Update management
Core, plugin, and theme updates are applied on a safe schedule, tested in staging and backed up before going live.
- 5
Ongoing monitoring
We monitor uptime, performance, and security ongoing, intervening before small issues become outages.
Why it matters
- Fast, reliable hosting that doesn't slow down under traffic
- Daily off-site backups so your site is always recoverable
- Proactive security monitoring and a firewall that blocks threats
- Safe, tested updates that keep your site current without breaking it
- Uptime monitoring with a team that acts when something goes wrong
Frequently asked questions
Do I have to move my hosting to you?+
We recommend it for performance and security, but we can manage sites on other quality hosts too. We'll assess your current hosting and advise honestly on whether a move is worthwhile.
How often are backups taken?+
Daily off-site backups, with the ability to restore from any recent point. For critical sites we can configure more frequent backups as needed.
What happens if my site goes down?+
Uptime monitoring alerts us immediately, and we act on it — often before you've noticed. The response time depends on your care plan level, with critical issues treated as priority.
Is SSL and security included?+
Yes. SSL, firewall configuration, and malware scanning are part of the managed hosting and security service, set up and maintained ongoing.
Ready to implement Managed Hosting & Security?
Speak directly with Martin & Tabitha to get an actionable proposal with transparent pricing.
Looking for managed hosting & security in your area? We have localised pages for Logan, Brisbane, every capital city and the regions between.
See your local team