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Supporting Services

Define Marketing is an Australian-owned digital marketing studio based in Logan Reserve, Queensland (Brisbane), offering Supporting Services for businesses across Australia & New Zealand.

The rock-solid foundation underneath every build — managed hosting, security, email deliverability, and privacy compliance.

Your website and marketing only work if the foundation underneath them is solid. A fast, secure, properly hosted site that sends email reliably and complies with privacy law isn't glamorous — but it's what keeps your business online, in inboxes, and out of trouble. These supporting services are the foundation we recommend for every client.

We handle the technical infrastructure most businesses neglect until it breaks: managed hosting with daily backups and security monitoring, email authentication so your messages actually reach the inbox, and privacy compliance so your site meets its legal obligations. Each can be engaged standalone, or bundled with a website or CRM project for a complete, maintained foundation.

These aren't afterthoughts — they're the difference between a site that runs smoothly for years and one that gets hacked, drops emails, or lands you in legal trouble. We set them up properly and can manage them ongoing so you don't have to think about them.

Managed Hosting & Security

Reliable Cloudways-backed hosting with uptime monitoring and proactive maintenance so your site stays fast and protected.

What's included:
  • Cloudways gold partner hosting
  • Uptime & performance monitoring
  • Plugin & core updates
  • SSL & firewall management

Email Security & Deliverability

DMARC, DKIM, and SPF authentication ensuring your critical client emails land in the inbox, never spam.

What's included:
  • Full DNS record audit
  • DMARC policy enforcement
  • Google/Yahoo sender compliance
  • Spam rate monitoring

Legal Compliance & Privacy

Automated privacy policies, terms of service, and cookie consent that update automatically as laws change.

What's included:
  • Termageddon auto-updating policy
  • GDPR / Australian Privacy Act alignment
  • Cookie consent banner
  • Terms of service documentation